If you’ve been following Kashy for a while now, you’ve probably seen our $150 service, if not, it’s a basic service that includes a new oil filter, fresh oil and a full inspection at your home, office or anywhere that suits you.
But $150 seems cheap for a full mobile service, so how are we able to do it?
I started Kashy a few years ago with the idea of paying mechanics fairly for their time, while providing an honest service to vehicle owners at a fair price. We decided to start our business as a mobile service to remove the overheads of starting in a full-sized workshop and to make sure that we could find an economical way to provide our service to vehicle owners.
Taking a little inspiration from other labour sharing marketplaces (such as Uber, Lyft, AirBNB and DoorDash), we decided that we would pay our mechanics a fair, flat hourly rate and pre-book time based on the job they were doing to not incentivise any upselling or rushing.
My personal philosophy (which has grown into our companies driving force) was to build a system that allows us to continue to grow, while paying mechanics fairly and taking as little as possible from the pockets of vehicle owners.
We made a commitment to use high quality parts like Penrite, Ryco and Wesfil which makes our overall cost higher but our service better for the vehicle owners that use us.
We started the $150 service at the beginning of COVID-19. As the people around us were struggling, we wanted to do whatever we could to be able to help keep people safe. While it often only saved $15-$20 from the full price, we committed to doing our basic services for $150 as long as it wasn’t at a loss.
The reception we received for this has been crazy and, the absolute love for a lower cost, fixed price service at the time prompted us to find a way to make it a permanent feature and after a few conversations with our suppliers, we were able to make it happen.
If you have any questions about this blog post, would like a second opinion from a mechanic or would like to find an honest mechanic in Brisbane, check out Kashy here. Alternatively, get all our updates through our Facebook, Instagram or YouTube.
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